Privacy Policy

Last Updated: June 2026

At The Ceylon Trek, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and booking our tour services.

1. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Booking details and travel preferences
  • Payment information (processed securely through our payment providers)
  • Any information you voluntarily provide through contact forms or inquiries

2. How We Use Your Information

We use your information to:

  • Process and manage tour bookings
  • Communicate with you regarding your reservation
  • Provide customer support
  • Send important updates related to your tour
  • Improve our website and services
  • Comply with legal and regulatory requirements

3. Payment Security

All payments are processed through secure payment providers. We do not store sensitive payment details such as complete credit or debit card information on our servers.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only when necessary to:

  • Complete your booking arrangements
  • Comply with legal obligations
  • Protect our rights, safety, and property
  • Work with trusted service providers assisting in the operation of our business

5. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system can be guaranteed to be completely secure.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, remember preferences, and analyze website traffic. You may disable cookies through your browser settings, although some website features may not function properly.

7. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information where legally permitted
  • Withdraw consent for certain uses of your information

To make such requests, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.

9. Children's Privacy

Our services are not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

  • Email: info@lankatrek.com
  • Phone: +94 75 3949 483
  • Address: 223/A Hurikaduwa Manikhinna

By using our website and booking our services, you agree to the terms outlined in this Privacy Policy.

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